Shipping policy

Order Processing

Orders are processed within 1–3 business days, excluding weekends and holidays.

Once shipped, you’ll receive a confirmation email with tracking details.

Delivery Times

Estimated delivery after shipment:

Delivery times are estimates and may vary due to carrier or customs delays.

Shipping Rates

Shipping costs are calculated at checkout.

Free shipping may be offered during select promotions or on qualifying orders.

International Orders

International customers are responsible for any duties, taxes, or import fees imposed by their country.

Tracking & Responsibility

All orders include tracking.

Once marked as delivered, responsibility transfers to the recipient.

Address Accuracy

Please ensure your shipping address is correct at checkout.

Orders shipped to incorrect addresses may not be eligible for replacement or refund.

Support

For shipping inquiries, contact us at eden@supportedenstdio.com

We respond within 24 business hours.